1. Information We Collect
When you use Vibe Theam, we may collect the following types of information:
- Account Information — Name, email address, phone number, and password when you create an account.
- Order Information — Shipping address, billing details, and purchase history.
- Payment Information — Payment method details processed securely through our payment partners (bKash, Nagad, Rocket, Visa, Mastercard).
- Usage Data — Pages visited, search queries, device type, browser information, and IP address.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Manage your account and provide customer support
- Send order confirmations, shipping updates, and delivery notifications
- Improve our website, products, and services
- Prevent fraud and ensure the security of our platform
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Delivery Partners — To fulfill and deliver your orders.
- Payment Processors — To securely process your transactions.
- Service Providers — Third-party services that help us operate our platform (hosting, analytics, email).
- Legal Authorities — When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted connections (SSL/TLS), secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use our site. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and review your personal data
- Update or correct inaccurate information
- Request deletion of your account and associated data
- Opt out of promotional communications
To exercise any of these rights, contact us at support@vibetheam.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this privacy policy, reach out to us:
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